Website Support Specialist
A company is looking for a Website Support Specialist to provide customer support for website needs.
Key Responsibilities
Manage and resolve website support requests, primarily using WordPress CMS
Communicate with customers via email, screenshares, and calls to troubleshoot issues
Identify improvement opportunities in digital marketing services and collaborate with leadership
Required Qualifications
1 year of WordPress web design experience with a project portfolio
Basic knowledge of domain registrars, DNS management, and website hosting platforms
Exceptional organization, prioritization, and time management skills
Proven problem solver with the ability to communicate technical issues clearly
Strong customer-facing written and verbal communication skills
A company is looking for a Website Support Specialist to provide customer support for website needs.
Key Responsibilities
Manage and resolve website support requests, primarily using WordPress CMS
Communicate with customers via email, screenshares, and calls to troubleshoot issues
Identify improvement opportunities in digital marketing services and collaborate with leadership
Required Qualifications
1 year of WordPress web design experience with a project portfolio
Basic knowledge of domain registrars, DNS management, and website hosting platforms
Exceptional organization, prioritization, and time management skills
Proven problem solver with the ability to communicate technical issues clearly
Strong customer-facing written and verbal communication skills