Website Support Specialist

A company is looking for a Website Support Specialist to provide customer support for website needs. Key Responsibilities Manage and resolve website support requests, primarily using WordPress CMS Communicate with customers via email, screenshares, and calls to troubleshoot issues Identify improvement opportunities in digital marketing services and collaborate with leadership Required Qualifications 1 year of WordPress web design experience with a project portfolio Basic knowledge of domain registrars, DNS management, and website hosting platforms Exceptional organization, prioritization, and time management skills Proven problem solver with the ability to communicate technical issues clearly Strong customer-facing written and verbal communication skills

Mar 8, 2025 - 04:13
 0
Website Support Specialist
A company is looking for a Website Support Specialist to provide customer support for website needs. Key Responsibilities Manage and resolve website support requests, primarily using WordPress CMS Communicate with customers via email, screenshares, and calls to troubleshoot issues Identify improvement opportunities in digital marketing services and collaborate with leadership Required Qualifications 1 year of WordPress web design experience with a project portfolio Basic knowledge of domain registrars, DNS management, and website hosting platforms Exceptional organization, prioritization, and time management skills Proven problem solver with the ability to communicate technical issues clearly Strong customer-facing written and verbal communication skills