Access Specialist
A company is looking for an Associate Access Specialist (Remote). Key Responsibilities Answers inbound and outbound calls efficiently while scheduling appointments and addressing customer needs Captures customer information and documents messages for clinic staff and providers Schedules patient appointments in electronic systems, prioritizing health concerns and providing relevant information to customers Required Qualifications High School Diploma or GED 1 year of relevant work experience Basic knowledge of patient scheduling and call center etiquette Understanding of customer service principles Ability to navigate complex situations and make effective decisions
A company is looking for an Associate Access Specialist (Remote).
Key Responsibilities
Answers inbound and outbound calls efficiently while scheduling appointments and addressing customer needs
Captures customer information and documents messages for clinic staff and providers
Schedules patient appointments in electronic systems, prioritizing health concerns and providing relevant information to customers
Required Qualifications
High School Diploma or GED
1 year of relevant work experience
Basic knowledge of patient scheduling and call center etiquette
Understanding of customer service principles
Ability to navigate complex situations and make effective decisions
