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Bilingual Spanish Customer Service
A company is looking for a Spanish Bilingual Healthcare Customer Service Representative (Remote). Key Responsibilities Actively listen to customers to understand their concerns and build rapport Provide essential information regarding access to care issues and benefits Guide callers through troubleshooting and navigating self-service options Required Qualifications and Education 18+ years of age and a high school diploma or equivalent Minimum of 6 months previous call center experience Bilingual in English and Spanish High computer proficiency and ability to navigate multiple applications Willingness to work flexible shifts, including weekends and holidays
A company is looking for a Spanish Bilingual Healthcare Customer Service Representative (Remote).
Key Responsibilities
Actively listen to customers to understand their concerns and build rapport
Provide essential information regarding access to care issues and benefits
Guide callers through troubleshooting and navigating self-service options
Required Qualifications and Education
18+ years of age and a high school diploma or equivalent
Minimum of 6 months previous call center experience
Bilingual in English and Spanish
High computer proficiency and ability to navigate multiple applications
Willingness to work flexible shifts, including weekends and holidays