Provider Support Agent

A company is looking for a Provider Support Agent who will communicate with business partners and assist with inquiries and issues. Key Responsibilities Prepare for interactions by understanding business partners' integrations and configurations Respond to inquiries via phone, email, and chat while following standard operating procedures Analyze information to provide solutions and escalate issues as necessary Required Qualifications Related practice experience and/or customer service experience Weekend availability required Proficient in Microsoft Office Ability to work independently and manage time effectively Experience in a B2B environment is preferred

May 17, 2025 - 00:36

A company is looking for a Provider Support Agent who will communicate with business partners and assist with inquiries and issues. Key Responsibilities Prepare for interactions by understanding business partners' integrations and configurations Respond to inquiries via phone, email, and chat while following standard operating procedures Analyze information to provide solutions and escalate issues as necessary Required Qualifications Related practice experience and/or customer service experience Weekend availability required Proficient in Microsoft Office Ability to work independently and manage time effectively Experience in a B2B environment is preferred