Certified Veterinary Technician Supervisor
A company is looking for a Certified Vet Tech, Call Center Supervisor. Key Responsibilities Ensure daily performance metrics are met or exceeded, including quality and service levels Coach and educate agents to improve performance, focusing on a positive work environment Administer coaching, disciplinary actions, and handle performance discussions as needed Required Qualifications Vet Tech license/certification is required College degree preferred or equivalent work experience is required Ability to work under pressure and manage the performance of others High school diploma or GED is required Excellent attendance history is required
A company is looking for a Certified Vet Tech, Call Center Supervisor.
Key Responsibilities
Ensure daily performance metrics are met or exceeded, including quality and service levels
Coach and educate agents to improve performance, focusing on a positive work environment
Administer coaching, disciplinary actions, and handle performance discussions as needed
Required Qualifications
Vet Tech license/certification is required
College degree preferred or equivalent work experience is required
Ability to work under pressure and manage the performance of others
High school diploma or GED is required
Excellent attendance history is required
