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Client Services Representative
A company is looking for a Client Services Representative. Key Responsibilities: Project a professional attitude and manage inbound and outbound contacts Identify customer needs and maintain ownership of contact experience and resolution Keep detailed records of contacts and collaborate with team members to resolve cases Required Qualifications: High School Diploma required; Associates Degree preferred Minimum of 1 year of service experience with high customer engagement Basic understanding of health insurance terminology preferred Experience working in a contact center environment Strong data entry skills and proficiency in using a PC with multiple applications
A company is looking for a Client Services Representative.
Key Responsibilities:
Project a professional attitude and manage inbound and outbound contacts
Identify customer needs and maintain ownership of contact experience and resolution
Keep detailed records of contacts and collaborate with team members to resolve cases
Required Qualifications:
High School Diploma required; Associates Degree preferred
Minimum of 1 year of service experience with high customer engagement
Basic understanding of health insurance terminology preferred
Experience working in a contact center environment
Strong data entry skills and proficiency in using a PC with multiple applications
