Client Support Specialist

A company is looking for a Client Support Specialist to join their team. Key Responsibilities: Master the company's software products and stay updated on new features Provide first-level technical support to clients via multiple channels Troubleshoot client issues and escalate complex problems as needed Required Qualifications: Proven experience in customer service with a focus on positive client experiences Familiarity with software concepts and ability to learn new products quickly Experience using support tools, particularly Zendesk Prior experience working with local governments or similar organizations is preferred Ability to manage multiple tasks effectively in a fast-paced environment

May 23, 2025 - 18:20

A company is looking for a Client Support Specialist to join their team. Key Responsibilities: Master the company's software products and stay updated on new features Provide first-level technical support to clients via multiple channels Troubleshoot client issues and escalate complex problems as needed Required Qualifications: Proven experience in customer service with a focus on positive client experiences Familiarity with software concepts and ability to learn new products quickly Experience using support tools, particularly Zendesk Prior experience working with local governments or similar organizations is preferred Ability to manage multiple tasks effectively in a fast-paced environment