Customer Experience Concierge

A company is looking for a Customer Experience Concierge, a remote customer service position focused on supporting participants in real estate reward programs. Key Responsibilities: Maintain a caseload of 375-600 files and manage multiple clients Educate customers on program benefits and tailor solutions to meet their real estate needs Ensure proactive follow-up with customers and manage escalations professionally Required Qualifications: 2-3 years of business experience preferred High school diploma required; some college preferred Bilingual English-Spanish speakers preferred Real estate knowledge preferred Customer service experience preferred

Mar 10, 2025 - 21:34

A company is looking for a Customer Experience Concierge, a remote customer service position focused on supporting participants in real estate reward programs. Key Responsibilities: Maintain a caseload of 375-600 files and manage multiple clients Educate customers on program benefits and tailor solutions to meet their real estate needs Ensure proactive follow-up with customers and manage escalations professionally Required Qualifications: 2-3 years of business experience preferred High school diploma required; some college preferred Bilingual English-Spanish speakers preferred Real estate knowledge preferred Customer service experience preferred