COBRA Account Specialist

A company is looking for a COBRA Account Specialist to join their Client Success team. Key Responsibilities Provide exceptional phone and email support to COBRA clients and their brokers or carriers Manage COBRA rate renewals, open enrollment tasks, and custom reporting Collaborate with Relationship Managers to anticipate and meet unique client needs Required Qualifications 1-3 years of experience in COBRA administration, customer service, or phone support Strong knowledge of COBRA regulations and familiarity with medical, FSA, HSA, and HIPAA concepts Proven ability to meet SLAs or performance targets in a client-facing role Proficiency in Microsoft Word, Excel, and web-based support/phone systems Ability to work effectively in a fully remote setting

Jun 15, 2025 - 09:40

A company is looking for a COBRA Account Specialist to join their Client Success team. Key Responsibilities Provide exceptional phone and email support to COBRA clients and their brokers or carriers Manage COBRA rate renewals, open enrollment tasks, and custom reporting Collaborate with Relationship Managers to anticipate and meet unique client needs Required Qualifications 1-3 years of experience in COBRA administration, customer service, or phone support Strong knowledge of COBRA regulations and familiarity with medical, FSA, HSA, and HIPAA concepts Proven ability to meet SLAs or performance targets in a client-facing role Proficiency in Microsoft Word, Excel, and web-based support/phone systems Ability to work effectively in a fully remote setting