Commercial Support Specialist

A company is looking for a Provisional Commercial Product Support Specialist (Multiple Positions). Key Responsibilities Manage and document customer inquiries related to products Conduct research and analysis for support concerns and communicate with product and customer teams Proactively address customer needs to ensure satisfaction and long-term success Required Qualifications Bachelor's degree or equivalent combination of education and training Experience in customer service or as a client service representative Experience in the construction and/or software engineering industry Familiarity with customer relationship management systems like Salesforce and Zendesk Experience using JIRA, Confluence, and Google Docs, Sheets, and Slides

Jun 11, 2025 - 17:20

A company is looking for a Provisional Commercial Product Support Specialist (Multiple Positions). Key Responsibilities Manage and document customer inquiries related to products Conduct research and analysis for support concerns and communicate with product and customer teams Proactively address customer needs to ensure satisfaction and long-term success Required Qualifications Bachelor's degree or equivalent combination of education and training Experience in customer service or as a client service representative Experience in the construction and/or software engineering industry Familiarity with customer relationship management systems like Salesforce and Zendesk Experience using JIRA, Confluence, and Google Docs, Sheets, and Slides