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Contact Center Support Operator
A company is looking for a Contact Center Support Operator I to assist with patient care through call center operations. Key Responsibilities Answer inbound calls and transfer callers to appropriate destinations using electronic directories Process on-call information and handle emergency calls as needed Provide information to the public and perform data entry tasks related to patient appointments and services Required Qualifications High School Diploma or GED One year of call or contact center experience or two years of customer service experience Emergency Medical Dispatch (EMD) Certification preferred Experience in healthcare or a related field preferred
A company is looking for a Contact Center Support Operator I to assist with patient care through call center operations.
Key Responsibilities
Answer inbound calls and transfer callers to appropriate destinations using electronic directories
Process on-call information and handle emergency calls as needed
Provide information to the public and perform data entry tasks related to patient appointments and services
Required Qualifications
High School Diploma or GED
One year of call or contact center experience or two years of customer service experience
Emergency Medical Dispatch (EMD) Certification preferred
Experience in healthcare or a related field preferred