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Customer Account Specialist
A company is looking for a Customer Account Specialist. Key Responsibilities: Maintain customer accounts within Salesforce and a custom license server Troubleshoot, identify, and resolve errors in licenses, contract terms, and account access Support account management and technical support for customer success Required Qualifications: Ability to work independently and with remote teammates in different time zones Military or Law Enforcement experience at any level is highly valued Experience using Salesforce (2+ years preferred) Experience working with cross-functional teams across an organization Familiarity with SaaS licensing support
A company is looking for a Customer Account Specialist.
Key Responsibilities:
Maintain customer accounts within Salesforce and a custom license server
Troubleshoot, identify, and resolve errors in licenses, contract terms, and account access
Support account management and technical support for customer success
Required Qualifications:
Ability to work independently and with remote teammates in different time zones
Military or Law Enforcement experience at any level is highly valued
Experience using Salesforce (2+ years preferred)
Experience working with cross-functional teams across an organization
Familiarity with SaaS licensing support
