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Customer Care Representative
A company is looking for a Customer Care Representative (Summer Hiring Class). Key Responsibilities Respond to 70-90 phone calls per day, providing exceptional customer service Assist customers with policy changes, claim inquiries, and understanding coverage options Collaborate with team members and support other departments as needed Required Qualifications Experience in the pet insurance, healthcare, or insurance industries Strong mental and emotional resilience to handle challenging interactions Adaptability and multitasking abilities in a fast-paced environment Experience in a customer service role, preferably in a call center A genuine desire to positively impact customer experiences
A company is looking for a Customer Care Representative (Summer Hiring Class).
Key Responsibilities
Respond to 70-90 phone calls per day, providing exceptional customer service
Assist customers with policy changes, claim inquiries, and understanding coverage options
Collaborate with team members and support other departments as needed
Required Qualifications
Experience in the pet insurance, healthcare, or insurance industries
Strong mental and emotional resilience to handle challenging interactions
Adaptability and multitasking abilities in a fast-paced environment
Experience in a customer service role, preferably in a call center
A genuine desire to positively impact customer experiences
