Customer Care Representative
A company is looking for a Customer Care Representative I to provide exceptional customer service and support. Key Responsibilities Listen attentively to customers and provide personalized solutions Troubleshoot issues using available resources to resolve customer concerns Build and maintain customer relationships to foster loyalty and trust Required Qualifications One or more years of customer contact handling experience preferred Proficiency with technology for problem-solving purposes Track record of meeting KPIs, metrics, and goals Working knowledge of Microsoft Office Ability to work flexible shifts and overtime as needed
