Customer Care Team Member
A company is looking for a Customer Care Team Member. Key Responsibilities Handle customer service, technical support, billing, retention, and product inquiries with empathy Document inquiries, troubleshooting steps, and resolutions clearly Guide customers through troubleshooting processes using web-based tools Required Qualifications Must reside in specified states (AR, FL, GA, IL, KS, NH, OH, TN, TX, PA, VA) Personal Windows 10 Operating System required with webcam and USB headset High school diploma or equivalent Ability to work flexible shifts based on business needs Familiarity with troubleshooting various devices and applications
A company is looking for a Customer Care Team Member.
Key Responsibilities
Handle customer service, technical support, billing, retention, and product inquiries with empathy
Document inquiries, troubleshooting steps, and resolutions clearly
Guide customers through troubleshooting processes using web-based tools
Required Qualifications
Must reside in specified states (AR, FL, GA, IL, KS, NH, OH, TN, TX, PA, VA)
Personal Windows 10 Operating System required with webcam and USB headset
High school diploma or equivalent
Ability to work flexible shifts based on business needs
Familiarity with troubleshooting various devices and applications
