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Customer Experience Operations Manager
A company is looking for a Customer Experience Operations Project Manager. Key Responsibilities Oversee operational rollout and continuous improvement of Customer Experience initiatives Lead cross-functional coordination for smooth execution of operational rollouts Develop structured processes to identify and prioritize continuous improvement opportunities Required Qualifications 5+ years of experience in operations, business analytics, or strategic consulting Experience in customer service or customer experience environments is a plus Strong project management skills with the ability to manage multiple stakeholders Passion for understanding operational processes and workflows Comfort with operational data and ability to interpret trends for decision-making
A company is looking for a Customer Experience Operations Project Manager.
Key Responsibilities
Oversee operational rollout and continuous improvement of Customer Experience initiatives
Lead cross-functional coordination for smooth execution of operational rollouts
Develop structured processes to identify and prioritize continuous improvement opportunities
Required Qualifications
5+ years of experience in operations, business analytics, or strategic consulting
Experience in customer service or customer experience environments is a plus
Strong project management skills with the ability to manage multiple stakeholders
Passion for understanding operational processes and workflows
Comfort with operational data and ability to interpret trends for decision-making