Customer Happiness Specialist
A company is looking for a Customer Happiness Specialist I.
Key Responsibilities
Provide best-in-class customer support and follow team workflows
Address tech support and customer concerns via email, escalating issues as needed
Test features in development and provide feedback
Required Qualifications
0-2 years in customer service
Ability to work independently
Typing speed of 60+ words per minute
Familiarity with CRM systems (e.g., Zendesk, Salesforce)
Flexible schedule, including weekend and evening availability
A company is looking for a Customer Happiness Specialist I.
Key Responsibilities
Provide best-in-class customer support and follow team workflows
Address tech support and customer concerns via email, escalating issues as needed
Test features in development and provide feedback
Required Qualifications
0-2 years in customer service
Ability to work independently
Typing speed of 60+ words per minute
Familiarity with CRM systems (e.g., Zendesk, Salesforce)
Flexible schedule, including weekend and evening availability