![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How One Brand Solved the Marketing Attribution Puzzle [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/marketing-attribution-model-600x338.png?#)
Operations Technician III
A company is looking for an Operations Technician II to join their team. Key Responsibilities Test and resolve POTS regulated voice services through remote switch access Provide consultative support as a subject matter expert for customer trouble resolution Support project work including process improvement and user-acceptance testing for system releases Required Qualifications Strong proficiency in switches such as Nortel DMS100, DMS10, Lucent 5ESS, and Siemens EWSD Preferred 5+ years of experience in switch testing Extensive knowledge of troubleshooting voice products and services Ability to work flexible hours, including evenings and weekends Strong PC/data entry knowledge and experience
A company is looking for an Operations Technician II to join their team.
Key Responsibilities
Test and resolve POTS regulated voice services through remote switch access
Provide consultative support as a subject matter expert for customer trouble resolution
Support project work including process improvement and user-acceptance testing for system releases
Required Qualifications
Strong proficiency in switches such as Nortel DMS100, DMS10, Lucent 5ESS, and Siemens EWSD
Preferred 5+ years of experience in switch testing
Extensive knowledge of troubleshooting voice products and services
Ability to work flexible hours, including evenings and weekends
Strong PC/data entry knowledge and experience
