Customer Success Specialist

A company is looking for a Customer Success Specialist for the night shift. Key Responsibilities Provide training, education, troubleshooting, and problem resolution for customers Collaborate with various departments to ensure customer success and escalate at-risk customers Maintain organized task lists and create strong customer relationships through exceptional service Required Qualifications Passion for delivering a positive customer experience through various communication channels Experience in a customer-facing role within a cross-functional organization Availability to work 11:00pm - 8:00am CT (Sun-Thurs) Previous experience in B2B Customer Support or Customer Success is a plus Background in the SaaS industry or equipment maintenance is preferred

May 22, 2025 - 22:20

A company is looking for a Customer Success Specialist for the night shift. Key Responsibilities Provide training, education, troubleshooting, and problem resolution for customers Collaborate with various departments to ensure customer success and escalate at-risk customers Maintain organized task lists and create strong customer relationships through exceptional service Required Qualifications Passion for delivering a positive customer experience through various communication channels Experience in a customer-facing role within a cross-functional organization Availability to work 11:00pm - 8:00am CT (Sun-Thurs) Previous experience in B2B Customer Support or Customer Success is a plus Background in the SaaS industry or equipment maintenance is preferred