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Customer Success Specialist
A company is looking for a Customer Success Specialist with German and HTML/CSS skills for a one-year remote contract. Key Responsibilities Set up calls aimed at upselling and cross-selling to enhance customer engagement Proactively reach out to existing customers to ensure satisfaction and provide support Advise customers on solutions, assist during onboarding, and manage renewals Required Qualifications At least 1 year of experience in a customer-facing role Full professional proficiency in German and English Knowledge of HTML, CSS, and Excel Customer-driven attitude with a focus on interpersonal skills Experience with a CMS tool is a plus
A company is looking for a Customer Success Specialist with German and HTML/CSS skills for a one-year remote contract.
Key Responsibilities
Set up calls aimed at upselling and cross-selling to enhance customer engagement
Proactively reach out to existing customers to ensure satisfaction and provide support
Advise customers on solutions, assist during onboarding, and manage renewals
Required Qualifications
At least 1 year of experience in a customer-facing role
Full professional proficiency in German and English
Knowledge of HTML, CSS, and Excel
Customer-driven attitude with a focus on interpersonal skills
Experience with a CMS tool is a plus