Developer Support Engineer

A company is looking for a Developer Support Engineer to join their Developer Support Engineering team. Key Responsibilities Investigate and resolve developer- and admin-related support cases involving scripting, automation, API, OAuth/SSO, and third-party integrations Collaborate with senior engineers to triage high-complexity cases and develop solutions for ambiguous technical issues Maintain internal documentation and reusable support content to enhance the resolution of recurring issues Required Qualifications 1-2 years of experience in advanced technical support, developer relations, or a similar customer-facing role Proficiency in JavaScript, REST APIs, OAuth flows, and JSON Experience troubleshooting and debugging workflows using relevant tools Eagerness to grow expertise in enterprise admin tooling and developer surfaces Proactive in identifying gaps in documentation and internal processes

Jun 17, 2025 - 02:30

A company is looking for a Developer Support Engineer to join their Developer Support Engineering team. Key Responsibilities Investigate and resolve developer- and admin-related support cases involving scripting, automation, API, OAuth/SSO, and third-party integrations Collaborate with senior engineers to triage high-complexity cases and develop solutions for ambiguous technical issues Maintain internal documentation and reusable support content to enhance the resolution of recurring issues Required Qualifications 1-2 years of experience in advanced technical support, developer relations, or a similar customer-facing role Proficiency in JavaScript, REST APIs, OAuth flows, and JSON Experience troubleshooting and debugging workflows using relevant tools Eagerness to grow expertise in enterprise admin tooling and developer surfaces Proactive in identifying gaps in documentation and internal processes