Engagement Representative
A company is looking for an Engagement Representative - Remote. Key Responsibilities Make outbound calls and receive inbound calls to enroll and schedule members in lifestyle management or clinical coaching Explain platform features and services available to members based on their employer-sponsored health program Document interactions and ensure compliance with HIPAA guidelines Required Qualifications GED or High School diploma supplemented by technical medical knowledge and/or computer courses Minimum of three years of experience in a customer service and sales-driven environment, preferably in healthcare Strong computer skills, including proficiency in Microsoft Office programs and ability to navigate multiple systems Experience with data entry and proper documentation of interactions Ability to communicate effectively with members and team members
A company is looking for an Engagement Representative - Remote.
Key Responsibilities
Make outbound calls and receive inbound calls to enroll and schedule members in lifestyle management or clinical coaching
Explain platform features and services available to members based on their employer-sponsored health program
Document interactions and ensure compliance with HIPAA guidelines
Required Qualifications
GED or High School diploma supplemented by technical medical knowledge and/or computer courses
Minimum of three years of experience in a customer service and sales-driven environment, preferably in healthcare
Strong computer skills, including proficiency in Microsoft Office programs and ability to navigate multiple systems
Experience with data entry and proper documentation of interactions
Ability to communicate effectively with members and team members
