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Financial Aid Counselor
A company is looking for a Financial Aid Counselor responsible for assisting students with financial aid processes. Key Responsibilities Provide exceptional customer service by fielding incoming calls from newly enrolled students Input notes into the Student Information System and follow up with students to complete FAFSA applications Counsel students and parents on financial aid programs and requirements while maintaining confidentiality of sensitive information Required Qualifications High School Degree or equivalent; Associate degree preferred Prior financial aid experience is a plus Prior call center experience is a plus Ability to type 65 words per minute Dependable and reliable
A company is looking for a Financial Aid Counselor responsible for assisting students with financial aid processes.
Key Responsibilities
Provide exceptional customer service by fielding incoming calls from newly enrolled students
Input notes into the Student Information System and follow up with students to complete FAFSA applications
Counsel students and parents on financial aid programs and requirements while maintaining confidentiality of sensitive information
Required Qualifications
High School Degree or equivalent; Associate degree preferred
Prior financial aid experience is a plus
Prior call center experience is a plus
Ability to type 65 words per minute
Dependable and reliable
