Guest Empowerment Support Manager

A company is looking for a Manager Guest Empowerment Support. Key Responsibilities Oversee the hiring and development of Guest Empowerment Support Supervisors and Team Members Partner with internal departments to enhance the Guest experience and set service standards Manage department budget and implement success metrics for the contact center Required Qualifications 5+ years of customer service experience 3+ years of leadership experience with teams in various communication formats Bachelor's degree or equivalent experience in a customer service role Ability to type a minimum of 60 WPM Must be at least 18 years of age and authorized to work in the US

Jun 20, 2025 - 21:20

A company is looking for a Manager Guest Empowerment Support. Key Responsibilities Oversee the hiring and development of Guest Empowerment Support Supervisors and Team Members Partner with internal departments to enhance the Guest experience and set service standards Manage department budget and implement success metrics for the contact center Required Qualifications 5+ years of customer service experience 3+ years of leadership experience with teams in various communication formats Bachelor's degree or equivalent experience in a customer service role Ability to type a minimum of 60 WPM Must be at least 18 years of age and authorized to work in the US