Healthcare Help Desk Representative

A company is looking for a Help Desk Representative - Healthcare - Remote US. Key Responsibilities Provide consultancy on insurance and healthcare policies in accordance with state and federal laws Investigate and adjudicate claim characteristics, responding to provider appeals and resolving issues with trading partners Approve remedial actions for escalated claims and advise healthcare groups on various insurance-related issues Required Qualifications 2-4 years of experience in related fields Office administrative experience and skills Intermediate-level knowledge of operating systems Ability to follow written policies and provide feedback to leadership Self-motivated with strong time management and organizational skills

Mar 27, 2025 - 23:22

A company is looking for a Help Desk Representative - Healthcare - Remote US. Key Responsibilities Provide consultancy on insurance and healthcare policies in accordance with state and federal laws Investigate and adjudicate claim characteristics, responding to provider appeals and resolving issues with trading partners Approve remedial actions for escalated claims and advise healthcare groups on various insurance-related issues Required Qualifications 2-4 years of experience in related fields Office administrative experience and skills Intermediate-level knowledge of operating systems Ability to follow written policies and provide feedback to leadership Self-motivated with strong time management and organizational skills