Inbound Contacts Representative

A company is looking for a Provider Services Inbound Contacts Representative 2. Key Responsibilities Handle inbound calls from providers and address their inquiries Record details of inquiries, comments, or complaints and take appropriate actions Resolve complex benefit and claims questions and escalate unresolved issues Required Qualifications 1 or more years of customer service experience Proficiency with computer navigation and ability to manage multiple screens Experience with Microsoft Office applications including Excel, Teams, PowerPoint, and Outlook

Mar 17, 2025 - 22:26

A company is looking for a Provider Services Inbound Contacts Representative 2. Key Responsibilities Handle inbound calls from providers and address their inquiries Record details of inquiries, comments, or complaints and take appropriate actions Resolve complex benefit and claims questions and escalate unresolved issues Required Qualifications 1 or more years of customer service experience Proficiency with computer navigation and ability to manage multiple screens Experience with Microsoft Office applications including Excel, Teams, PowerPoint, and Outlook