IT Customer Support Analyst

A company is looking for an IT Customer Support Analyst - IT Service Desk. Key Responsibilities Provide technical support to end-users of IT systems and applications Diagnose and resolve technical issues while documenting support requests Provide guidance and training to end-users to ensure effective issue resolution Required Qualifications, Training, and Education Preferred: Associate's degree in Computer Science, Information Technology, or a related field Required: 2 years of experience in IT customer support or related field Experience focused on end-user support and troubleshooting Proficiency in a wide range of technologies, including networking and hardware Able to analyze and resolve complex technical issues involving multiple systems

Jun 11, 2025 - 03:10

A company is looking for an IT Customer Support Analyst - IT Service Desk. Key Responsibilities Provide technical support to end-users of IT systems and applications Diagnose and resolve technical issues while documenting support requests Provide guidance and training to end-users to ensure effective issue resolution Required Qualifications, Training, and Education Preferred: Associate's degree in Computer Science, Information Technology, or a related field Required: 2 years of experience in IT customer support or related field Experience focused on end-user support and troubleshooting Proficiency in a wide range of technologies, including networking and hardware Able to analyze and resolve complex technical issues involving multiple systems