IT Support Specialist
A company is looking for an IT Support Specialist to join their End User Services team.
Key Responsibilities
Configure and provision systems for new and existing employees, including software installation and quality reviews
Assist in troubleshooting and resolving technical issues related to system configurations
Monitor help desk activity by responding to emails, answering phone calls, and managing assigned tickets
Required Qualifications
High school diploma
Experience with Microsoft Office programs and Windows 10/11 desktop operating systems
Experience with OS imaging and deployment utilities such as BMC Client Management, SCCM, or ManageEngine
Ability to lift 25 pounds
U.S. citizenship and eligibility to obtain a DoD security clearance
A company is looking for an IT Support Specialist to join their End User Services team.
Key Responsibilities
Configure and provision systems for new and existing employees, including software installation and quality reviews
Assist in troubleshooting and resolving technical issues related to system configurations
Monitor help desk activity by responding to emails, answering phone calls, and managing assigned tickets
Required Qualifications
High school diploma
Experience with Microsoft Office programs and Windows 10/11 desktop operating systems
Experience with OS imaging and deployment utilities such as BMC Client Management, SCCM, or ManageEngine
Ability to lift 25 pounds
U.S. citizenship and eligibility to obtain a DoD security clearance