IT Support Specialist

A company is looking for an IT Support Specialist to join their End User Services team. Key Responsibilities Configure and provision systems for new and existing employees, including software installation and quality reviews Assist in troubleshooting and resolving technical issues related to system configurations Monitor help desk activity by responding to emails, answering phone calls, and managing assigned tickets Required Qualifications High school diploma Experience with Microsoft Office programs and Windows 10/11 desktop operating systems Experience with OS imaging and deployment utilities such as BMC Client Management, SCCM, or ManageEngine Ability to lift 25 pounds U.S. citizenship and eligibility to obtain a DoD security clearance

Apr 30, 2025 - 22:11
 0
IT Support Specialist
A company is looking for an IT Support Specialist to join their End User Services team. Key Responsibilities Configure and provision systems for new and existing employees, including software installation and quality reviews Assist in troubleshooting and resolving technical issues related to system configurations Monitor help desk activity by responding to emails, answering phone calls, and managing assigned tickets Required Qualifications High school diploma Experience with Microsoft Office programs and Windows 10/11 desktop operating systems Experience with OS imaging and deployment utilities such as BMC Client Management, SCCM, or ManageEngine Ability to lift 25 pounds U.S. citizenship and eligibility to obtain a DoD security clearance