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Lead ServiceNow Analyst
A company is looking for a Lead ServiceNow Analyst. Key Responsibilities Provide tier-2 support for application incidents and coordinate with IT teams Implement changes and maintain project documentation for ServiceNow initiatives Mentor junior staff and identify opportunities for system optimization and improvements Required Qualifications Bachelor's Degree in a related field is required Eight to ten years of relevant work experience in healthcare or technology is required Experience with ServiceNow modules such as ITSM and SPM is preferred Knowledge of front-end technologies like HTML, CSS, and JavaScript is required Ability to analyze complex systems and workflows is necessary
A company is looking for a Lead ServiceNow Analyst.
Key Responsibilities
Provide tier-2 support for application incidents and coordinate with IT teams
Implement changes and maintain project documentation for ServiceNow initiatives
Mentor junior staff and identify opportunities for system optimization and improvements
Required Qualifications
Bachelor's Degree in a related field is required
Eight to ten years of relevant work experience in healthcare or technology is required
Experience with ServiceNow modules such as ITSM and SPM is preferred
Knowledge of front-end technologies like HTML, CSS, and JavaScript is required
Ability to analyze complex systems and workflows is necessary
