Licensed Customer Service Representative

A company is looking for a Licensed P&C Customer Service Representative to join their remote team. Key Responsibilities Handle moderate to complex inquiries related to policies and billing Document customer requests and resolve service concerns efficiently Process changes to customer policies and ensure customer satisfaction on all transactions Required Qualifications Possession of a Personal Lines License or Property & Casualty License 0-2 years of experience in customer service (preferred) Working knowledge of insurance policies and related processes Ability to manage inbound/outbound calls and other communication sources Demonstrated accuracy in processing policy changes

Mar 25, 2025 - 17:59

A company is looking for a Licensed P&C Customer Service Representative to join their remote team. Key Responsibilities Handle moderate to complex inquiries related to policies and billing Document customer requests and resolve service concerns efficiently Process changes to customer policies and ensure customer satisfaction on all transactions Required Qualifications Possession of a Personal Lines License or Property & Casualty License 0-2 years of experience in customer service (preferred) Working knowledge of insurance policies and related processes Ability to manage inbound/outbound calls and other communication sources Demonstrated accuracy in processing policy changes