Network Operations Center Analyst

A company is looking for a Network Operations Center Analyst. Key Responsibilities Provide tier II technical support for hardware, software, and quality issues related to a large EV charging network Monitor network performance and manage incident responses, focusing on charger availability and performance Collaborate with internal and external teams to analyze asset issues and coordinate resolutions with manufacturers Required Qualifications 4-year degree in Technology, IT, Science, or Engineering, or equivalent experience Intermediate knowledge of electrical devices, electronics, and IT networking environments Strong technical problem-solving skills and experience with root cause analysis Proficiency in software systems and data analysis, including intermediate to advanced skills in M.S. Excel Ability to work varied shifts and manage overtime based on business needs

Jun 13, 2025 - 09:20

A company is looking for a Network Operations Center Analyst. Key Responsibilities Provide tier II technical support for hardware, software, and quality issues related to a large EV charging network Monitor network performance and manage incident responses, focusing on charger availability and performance Collaborate with internal and external teams to analyze asset issues and coordinate resolutions with manufacturers Required Qualifications 4-year degree in Technology, IT, Science, or Engineering, or equivalent experience Intermediate knowledge of electrical devices, electronics, and IT networking environments Strong technical problem-solving skills and experience with root cause analysis Proficiency in software systems and data analysis, including intermediate to advanced skills in M.S. Excel Ability to work varied shifts and manage overtime based on business needs