Senior Learning Development Associate
A company is looking for a Senior Learning & Development Associate. Key Responsibilities Support the learning strategy aligned with Customer Experience organization needs Track, report, and iterate upon Learning KPIs Develop learning-based deliverables to enhance overall performance Required Qualifications 2+ years of experience supporting global and regional Learning and Development teams Knowledge of digital learning tools and LMS platforms Experience using data to assess training needs and report on initiatives Familiarity with various regional learning nuances Customer Service Learning and Development experience preferred
