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Operations Manager, Patient Engagement
A company is looking for an Operations Manager, Patient Engagement. Key Responsibilities Direct and refine patient payment collection processes and manage vendor relationships Define and monitor key performance indicators, analyze collection trends, and drive annual collections growth Lead and mentor a team of patient collection specialists while overseeing patient communication platforms Qualifications Bachelor's degree in Healthcare Administration, Business, or related field (or equivalent experience) 5+ years of experience in healthcare revenue cycle operations or medical billing 3+ years of leadership experience managing patient collections teams Demonstrated success in improving collections performance and vendor oversight Proficiency in Microsoft Office tools and experience with medical billing software and EHR systems
A company is looking for an Operations Manager, Patient Engagement.
Key Responsibilities
Direct and refine patient payment collection processes and manage vendor relationships
Define and monitor key performance indicators, analyze collection trends, and drive annual collections growth
Lead and mentor a team of patient collection specialists while overseeing patient communication platforms
Qualifications
Bachelor's degree in Healthcare Administration, Business, or related field (or equivalent experience)
5+ years of experience in healthcare revenue cycle operations or medical billing
3+ years of leadership experience managing patient collections teams
Demonstrated success in improving collections performance and vendor oversight
Proficiency in Microsoft Office tools and experience with medical billing software and EHR systems
