Operations Technician II

A company is looking for an Operations Technician II who will monitor, maintain, and manage networks. Key Responsibilities Maintain excellent acknowledgment and response time to alarms and customer calls Analyze, diagnose, sectionalize, isolate, and resolve trouble situations Manage and guide restoration bridges or calls to facilitate fixes with other teams Required Qualifications Three plus years of related experience Experience with Cisco, Juniper, and Nokia platforms Proficiency in Layers 2 & 3 switch and router configuration and troubleshooting Experience with isolation of telecom equipment trouble Knowledge of Element Management Systems (EMS) and Operational Support Systems (OSS) is a plus

Jun 20, 2025 - 22:10

A company is looking for an Operations Technician II who will monitor, maintain, and manage networks. Key Responsibilities Maintain excellent acknowledgment and response time to alarms and customer calls Analyze, diagnose, sectionalize, isolate, and resolve trouble situations Manage and guide restoration bridges or calls to facilitate fixes with other teams Required Qualifications Three plus years of related experience Experience with Cisco, Juniper, and Nokia platforms Proficiency in Layers 2 & 3 switch and router configuration and troubleshooting Experience with isolation of telecom equipment trouble Knowledge of Element Management Systems (EMS) and Operational Support Systems (OSS) is a plus