Gainsight Administrator
A company is looking for a Gainsight Administrator to enhance customer success through system configuration and process management.
Key Responsibilities
Configure, deploy, and administer the Gainsight platform, including reports, dashboards, and workflows
Collaborate with cross-functional teams to gather business requirements and develop new business processes
Manage day-to-day support for Gainsight users, ensuring system performance and continuous improvement
Required Qualifications
Bachelor's degree or equivalent experience in a relevant field
Experience in customer success operations, support, or marketing
Proficiency in data analysis, business intelligence, and report/dashboard design
Gainsight end-user and administration experience or relevant certifications
Understanding of data structures and database management
A company is looking for a Gainsight Administrator to enhance customer success through system configuration and process management.
Key Responsibilities
Configure, deploy, and administer the Gainsight platform, including reports, dashboards, and workflows
Collaborate with cross-functional teams to gather business requirements and develop new business processes
Manage day-to-day support for Gainsight users, ensuring system performance and continuous improvement
Required Qualifications
Bachelor's degree or equivalent experience in a relevant field
Experience in customer success operations, support, or marketing
Proficiency in data analysis, business intelligence, and report/dashboard design
Gainsight end-user and administration experience or relevant certifications
Understanding of data structures and database management