Patient Contact Center Representative

A company is looking for a Patient Contact Center Representative - Call Center - PRN Weekdays. Key Responsibilities Handle incoming and outgoing patient calls regarding billing inquiries and collections Document all actions taken on accounts and pursue collection activities before referring to bad debt agency Research and resolve patient complaints and inquiries in a timely manner Required Qualifications High School Diploma or GED Minimum of one year of collection, customer service, or business office experience Solid knowledge of Revenue Cycle functions, including insurance billing and collections Proficiency in using personal computers and relevant software Ability to work independently within established guidelines

Feb 27, 2025 - 20:22

A company is looking for a Patient Contact Center Representative - Call Center - PRN Weekdays. Key Responsibilities Handle incoming and outgoing patient calls regarding billing inquiries and collections Document all actions taken on accounts and pursue collection activities before referring to bad debt agency Research and resolve patient complaints and inquiries in a timely manner Required Qualifications High School Diploma or GED Minimum of one year of collection, customer service, or business office experience Solid knowledge of Revenue Cycle functions, including insurance billing and collections Proficiency in using personal computers and relevant software Ability to work independently within established guidelines