Patient Contact Center Representative

A company is looking for a Patient Contact Center Representative specializing in Healthcare Billing and Collections for PRN Days. Key Responsibilities Handle incoming and outgoing patient calls regarding billing inquiries and collection activities Perform collection activities on outstanding patient balances and offer payment arrangements as needed Research and resolve patient complaints and inquiries, documenting all actions taken Required Qualifications High School Diploma or GED Minimum of one year of collection, customer service, or business office experience Knowledge of Revenue Cycle functions, including billing and collections Proficiency in using personal computers and relevant software Ability to work independently within established guidelines

Jun 13, 2025 - 00:10

A company is looking for a Patient Contact Center Representative specializing in Healthcare Billing and Collections for PRN Days. Key Responsibilities Handle incoming and outgoing patient calls regarding billing inquiries and collection activities Perform collection activities on outstanding patient balances and offer payment arrangements as needed Research and resolve patient complaints and inquiries, documenting all actions taken Required Qualifications High School Diploma or GED Minimum of one year of collection, customer service, or business office experience Knowledge of Revenue Cycle functions, including billing and collections Proficiency in using personal computers and relevant software Ability to work independently within established guidelines