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Technical Support Advisor
A company is looking for a Technical Advisor II to provide advanced technical support for point-of-sale solutions. Key Responsibilities Provide advanced technical support and troubleshooting for various POS solutions Manage customer cases within the CRM tool and communicate any delays to management Collaborate with multiple departments to address enterprise-wide technical issues Required Qualifications Bachelor's degree or equivalent experience Minimum one year of experience in a technical support or help desk role Preferred experience in POS technical support Strong technical aptitude and ability to explain processes Ability to adapt quickly to change and manage stress effectively
A company is looking for a Technical Advisor II to provide advanced technical support for point-of-sale solutions.
Key Responsibilities
Provide advanced technical support and troubleshooting for various POS solutions
Manage customer cases within the CRM tool and communicate any delays to management
Collaborate with multiple departments to address enterprise-wide technical issues
Required Qualifications
Bachelor's degree or equivalent experience
Minimum one year of experience in a technical support or help desk role
Preferred experience in POS technical support
Strong technical aptitude and ability to explain processes
Ability to adapt quickly to change and manage stress effectively
