Patient Services Representative
A company is looking for a Patient Services Representative.
Key Responsibilities
Provide services to patients, providers, and caregivers, including enrollment activities and program inquiries
Coordinate access to therapies and handle pharmacy triage, order processing, and follow-up activities
Ensure quality standards in communication and documentation while resolving customer requests in a timely manner
Required Qualifications
High school diploma or GED required; bachelor's degree preferred
Minimum of three years of experience in customer service, medical billing and coding, or related fields
Proficient with Microsoft Office applications
General knowledge of the healthcare industry is preferred
Ability to work independently and follow defined standard operating procedures
A company is looking for a Patient Services Representative.
Key Responsibilities
Provide services to patients, providers, and caregivers, including enrollment activities and program inquiries
Coordinate access to therapies and handle pharmacy triage, order processing, and follow-up activities
Ensure quality standards in communication and documentation while resolving customer requests in a timely manner
Required Qualifications
High school diploma or GED required; bachelor's degree preferred
Minimum of three years of experience in customer service, medical billing and coding, or related fields
Proficient with Microsoft Office applications
General knowledge of the healthcare industry is preferred
Ability to work independently and follow defined standard operating procedures