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Post Service Financial Concierge
A company is looking for a Post Service Financial Concierge. Key Responsibilities Receive and address calls from patients regarding financial inquiries related to their accounts Act as an advocate to resolve consumer concerns between various stakeholders, ensuring accurate information is provided Work independently to review and validate cases, ensuring all tasks are completed for each account Required Qualifications, Training, and Education High School Diploma or equivalent (REQUIRED) Four years of Healthcare Revenue Cycle experience, including 1 year in a hospital CBO customer service or call center environment (REQUIRED) **OR** Associate's Degree with 2 years of relevant experience (PREFERRED) Three years of Healthcare Revenue Cycle experience (REQUIRED) One year of experience in hospital CBO customer service or call center environment in healthcare (REQUIRED) Bilingual English/Spanish (PREFERRED)
A company is looking for a Post Service Financial Concierge.
Key Responsibilities
Receive and address calls from patients regarding financial inquiries related to their accounts
Act as an advocate to resolve consumer concerns between various stakeholders, ensuring accurate information is provided
Work independently to review and validate cases, ensuring all tasks are completed for each account
Required Qualifications, Training, and Education
High School Diploma or equivalent (REQUIRED)
Four years of Healthcare Revenue Cycle experience, including 1 year in a hospital CBO customer service or call center environment (REQUIRED) **OR** Associate's Degree with 2 years of relevant experience (PREFERRED)
Three years of Healthcare Revenue Cycle experience (REQUIRED)
One year of experience in hospital CBO customer service or call center environment in healthcare (REQUIRED)
Bilingual English/Spanish (PREFERRED)