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Production Support Engineer
A company is looking for a Production Support Engineer to provide technical customer service and support during and after product implementation. Key Responsibilities Assist with customer account setups for data transfers and technical integration during onboarding Provide customer service to resolve technical questions and usage difficulties with the Clarity system Analyze code and documents, write scripts, and train customers on product usage post-integration Required Qualifications Associate degree or technical training in a related field with skills in XML, JSON, MYSQL, HTTP, SFTP, Linux, Ruby, and API interactions Proficiency in Ruby Experience with Open API/Swagger Knowledge of MYSQL and Splunk Minimum of 2 years of relevant experience
A company is looking for a Production Support Engineer to provide technical customer service and support during and after product implementation.
Key Responsibilities
Assist with customer account setups for data transfers and technical integration during onboarding
Provide customer service to resolve technical questions and usage difficulties with the Clarity system
Analyze code and documents, write scripts, and train customers on product usage post-integration
Required Qualifications
Associate degree or technical training in a related field with skills in XML, JSON, MYSQL, HTTP, SFTP, Linux, Ruby, and API interactions
Proficiency in Ruby
Experience with Open API/Swagger
Knowledge of MYSQL and Splunk
Minimum of 2 years of relevant experience