Remote Customer Engagement Specialist
A company is looking for a Remote Launch Engagement Specialist.
Key Responsibilities:
Handle high call volume and address a full range of customer inquiries regarding new service installations and billing
Provide exemplary customer service and act as the primary support liaison for new customers
Assist customers with service setup, appointment scheduling, and offer technical support on products
Required Qualifications:
High School Diploma or equivalent
Minimum of 2 years' experience in customer service, telecommunications, or technical support
Ability to work nontraditional schedules including evenings, weekends, and holidays
Must have DSL or high-speed internet service with specified minimum speeds
Demonstrate personal excellence, including punctuality and accountability
A company is looking for a Remote Launch Engagement Specialist.
Key Responsibilities:
Handle high call volume and address a full range of customer inquiries regarding new service installations and billing
Provide exemplary customer service and act as the primary support liaison for new customers
Assist customers with service setup, appointment scheduling, and offer technical support on products
Required Qualifications:
High School Diploma or equivalent
Minimum of 2 years' experience in customer service, telecommunications, or technical support
Ability to work nontraditional schedules including evenings, weekends, and holidays
Must have DSL or high-speed internet service with specified minimum speeds
Demonstrate personal excellence, including punctuality and accountability