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Reservation Sales Associate
A company is looking for a Reservation Sales Associate to handle inbound reservation calls either from home or in the Omaha, NE office. Key Responsibilities Create exceptional first impressions and drive reservation sales by understanding caller needs Handle sales calls, make reservations, and manage adjustments or cancellations in the reservation system Respond to inquiries professionally and assist with guest enrollment in the Select Guest program Required Qualifications and Training Passion for the hotel and resort business Ability to maintain confidentiality and be receptive to coaching Must be a self-starter with the ability to work independently and in a team Intermediate experience with basic computer programs and proficiency in the reservation system Prior call center experience is a plus
A company is looking for a Reservation Sales Associate to handle inbound reservation calls either from home or in the Omaha, NE office.
Key Responsibilities
Create exceptional first impressions and drive reservation sales by understanding caller needs
Handle sales calls, make reservations, and manage adjustments or cancellations in the reservation system
Respond to inquiries professionally and assist with guest enrollment in the Select Guest program
Required Qualifications and Training
Passion for the hotel and resort business
Ability to maintain confidentiality and be receptive to coaching
Must be a self-starter with the ability to work independently and in a team
Intermediate experience with basic computer programs and proficiency in the reservation system
Prior call center experience is a plus