Senior Customer Success Engineer
A company is looking for a Senior Customer Success Engineer to join their Customer Success team. Key Responsibilities Handle and resolve Tier 1-3 product support issues and solution implementation with minimal developer involvement Serve as the primary technical contact for key customers, ensuring a deep understanding of their business and technical needs Collaborate with product and engineering teams to enhance user experience and assist customers in integrating application security into their workflows Required Qualifications 5+ years of experience in a technical role such as developer, technical architect, or customer success engineer Strong experience in application security, performance optimization, and cloud technologies (AWS, GCP, Azure) Hands-on experience with Kubernetes and its ecosystem Understanding of DevOps principles, including CI/CD pipelines and infrastructure-as-code Bachelor's degree in Computer Science or a related field preferred
A company is looking for a Senior Customer Success Engineer to join their Customer Success team.
Key Responsibilities
Handle and resolve Tier 1-3 product support issues and solution implementation with minimal developer involvement
Serve as the primary technical contact for key customers, ensuring a deep understanding of their business and technical needs
Collaborate with product and engineering teams to enhance user experience and assist customers in integrating application security into their workflows
Required Qualifications
5+ years of experience in a technical role such as developer, technical architect, or customer success engineer
Strong experience in application security, performance optimization, and cloud technologies (AWS, GCP, Azure)
Hands-on experience with Kubernetes and its ecosystem
Understanding of DevOps principles, including CI/CD pipelines and infrastructure-as-code
Bachelor's degree in Computer Science or a related field preferred
