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Senior Customer Support Engineer
A company is looking for a Senior Customer Support Systems Engineer. Key Responsibilities Design, build, and maintain tooling for the Customer Support Engineering team Collaborate with peers to identify and implement system needs Ensure data integrity and optimize system performance Required Qualifications 3+ years of experience supporting systems for technical customer-facing teams Awareness or exposure to the needs of PaaS support Hands-on experience with Next.js and Vercel Experience in mentoring and providing feedback to team members Comfortable working with a fully remote, globally distributed team
A company is looking for a Senior Customer Support Systems Engineer.
Key Responsibilities
Design, build, and maintain tooling for the Customer Support Engineering team
Collaborate with peers to identify and implement system needs
Ensure data integrity and optimize system performance
Required Qualifications
3+ years of experience supporting systems for technical customer-facing teams
Awareness or exposure to the needs of PaaS support
Hands-on experience with Next.js and Vercel
Experience in mentoring and providing feedback to team members
Comfortable working with a fully remote, globally distributed team