Senior Desktop Support Engineer
A company is looking for a Senior Desktop Support Engineer. Key Responsibilities: Provide rapid and effective support for end users using remote assistance tools Document processes, issues, and procedures for IT and external use Assist the IT team with project-related tasks in Office 365, Salesforce, and other cloud environments Required Qualifications: 5-10 years of IT support experience Associate or bachelor's degree in computer science, information technology, or related field, or equivalent work experience Current and verifiable IT certifications such as Apple Certified Support Professional (ACSP), MCSE, MCSA, MCP, CompTia A+, Security+, Microsoft 365 Certified Administration Expert Experience with O365 systems administration, Azure, EntraID, and Active Directory Expert knowledge of PC and Mac hardware and operating systems
A company is looking for a Senior Desktop Support Engineer.
Key Responsibilities:
Provide rapid and effective support for end users using remote assistance tools
Document processes, issues, and procedures for IT and external use
Assist the IT team with project-related tasks in Office 365, Salesforce, and other cloud environments
Required Qualifications:
5-10 years of IT support experience
Associate or bachelor's degree in computer science, information technology, or related field, or equivalent work experience
Current and verifiable IT certifications such as Apple Certified Support Professional (ACSP), MCSE, MCSA, MCP, CompTia A+, Security+, Microsoft 365 Certified Administration Expert
Experience with O365 systems administration, Azure, EntraID, and Active Directory
Expert knowledge of PC and Mac hardware and operating systems
