Senior Manager, CX Channel Strategy

A company is looking for a Sr. Manager, CX Channel Strategy. Key Responsibilities Lead and develop a high-performing team focused on channel strategy, partner operations, and program execution Define and evolve the CX channel strategy to support scaling service delivery through partners Monitor partner performance and delivery outcomes and recommend optimizations to improve customer value and operational efficiency Required Qualifications 8+ years in enterprise software, SaaS, or data/AI technology markets 5+ years in a program management or CX operations role, preferably supporting delivery or enablement functions 3+ years of experience supporting partner/channel programs and/or partner enablement initiatives 3+ years in a leadership role, developing and managing high-performing teams across multiple geographies Proven track record of building and developing strategic partnerships to drive revenue

Jun 10, 2025 - 15:30

A company is looking for a Sr. Manager, CX Channel Strategy. Key Responsibilities Lead and develop a high-performing team focused on channel strategy, partner operations, and program execution Define and evolve the CX channel strategy to support scaling service delivery through partners Monitor partner performance and delivery outcomes and recommend optimizations to improve customer value and operational efficiency Required Qualifications 8+ years in enterprise software, SaaS, or data/AI technology markets 5+ years in a program management or CX operations role, preferably supporting delivery or enablement functions 3+ years of experience supporting partner/channel programs and/or partner enablement initiatives 3+ years in a leadership role, developing and managing high-performing teams across multiple geographies Proven track record of building and developing strategic partnerships to drive revenue