Trilingual Customer Success Associate
A company is looking for a Customer Success Associate (Trilingual). Key Responsibilities: Respond to customer inquiries and provide assistance across various communication channels Document all customer interactions accurately using the CRM system Work towards achieving customer service targets and enhance service quality by analyzing processes Required Qualifications: Fluency in Portuguese and English; trilingual candidates are preferred 2-5 years of experience in a call center environment handling a high volume of calls Enthusiasm for engaging in conversations and continuously learning Passion for technology and willingness to stay updated on industry trends Strong team player who is adaptable in a dynamic environment
A company is looking for a Customer Success Associate (Trilingual).
Key Responsibilities:
Respond to customer inquiries and provide assistance across various communication channels
Document all customer interactions accurately using the CRM system
Work towards achieving customer service targets and enhance service quality by analyzing processes
Required Qualifications:
Fluency in Portuguese and English; trilingual candidates are preferred
2-5 years of experience in a call center environment handling a high volume of calls
Enthusiasm for engaging in conversations and continuously learning
Passion for technology and willingness to stay updated on industry trends
Strong team player who is adaptable in a dynamic environment
