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Account Research Specialist
A company is looking for an Account Research Specialist to gather and analyze customer complaints related to loan servicing. Key Responsibilities Research and resolve customer complaints from various channels Manage credit bureau reporting and disputes Support legal proceedings related to serviced loans and manage bankruptcy data Required Qualifications Ability to manage multiple tasks and deadlines Experience in customer service positions preferred Enhanced understanding of the mortgage and consumer finance industry is a plus Proficient in Microsoft Office applications
A company is looking for an Account Research Specialist to gather and analyze customer complaints related to loan servicing.
Key Responsibilities
Research and resolve customer complaints from various channels
Manage credit bureau reporting and disputes
Support legal proceedings related to serviced loans and manage bankruptcy data
Required Qualifications
Ability to manage multiple tasks and deadlines
Experience in customer service positions preferred
Enhanced understanding of the mortgage and consumer finance industry is a plus
Proficient in Microsoft Office applications