Application Support Analyst

A company is looking for an Application Support Analyst to provide technical support and expertise in EHS software applications. Key Responsibilities Provide first-line technical assistance to customers and troubleshoot issues Become a power user of EHS web applications and assist with customer onboarding Analyze and resolve client-reported bugs by collaborating with product and development teams Required Qualifications 2+ years of experience in a customer-facing support role, preferably in a SaaS environment Technical aptitude to navigate and troubleshoot web-based applications Ability to manage multiple tickets and priorities in a fast-paced environment Experience in creating user guides and knowledge base content Must be a U.S. Citizen or U.S. Permanent Resident

May 29, 2025 - 21:00

A company is looking for an Application Support Analyst to provide technical support and expertise in EHS software applications. Key Responsibilities Provide first-line technical assistance to customers and troubleshoot issues Become a power user of EHS web applications and assist with customer onboarding Analyze and resolve client-reported bugs by collaborating with product and development teams Required Qualifications 2+ years of experience in a customer-facing support role, preferably in a SaaS environment Technical aptitude to navigate and troubleshoot web-based applications Ability to manage multiple tickets and priorities in a fast-paced environment Experience in creating user guides and knowledge base content Must be a U.S. Citizen or U.S. Permanent Resident