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Customer Service Specialist - PA
A company is looking for a Customer Service Specialist. Key Responsibilities Assist customers via phone, email, and live chat with product selection and order inquiries Maintain accurate records of customer interactions and ensure timely order processing Identify opportunities to enhance customer experience through upselling and problem-solving Required Qualifications High school diploma or equivalent; some college coursework is a plus Prior customer service experience preferred, but training is available for the right candidate Ability to multitask and prioritize in a fast-paced environment Comfort with technology, including experience with Google Workspace and CRM systems Typing speed of at least 40 WPM
A company is looking for a Customer Service Specialist.
Key Responsibilities
Assist customers via phone, email, and live chat with product selection and order inquiries
Maintain accurate records of customer interactions and ensure timely order processing
Identify opportunities to enhance customer experience through upselling and problem-solving
Required Qualifications
High school diploma or equivalent; some college coursework is a plus
Prior customer service experience preferred, but training is available for the right candidate
Ability to multitask and prioritize in a fast-paced environment
Comfort with technology, including experience with Google Workspace and CRM systems
Typing speed of at least 40 WPM