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Associate II, Provider Operations
A company is looking for an Associate II, Direct Access (Core Ops). Key Responsibilities Finalize provider onboarding steps using Salesforce and Zendesk within 2 business days of credentialing approval Support providers in updating their account information and assist with seasonal tax preparation Conduct reviews of contracted provider invoices and contribute to improving workflows Required Qualifications 2+ years of customer service, provider relations, and/or administrative experience 1+ year experience with Zendesk and/or Salesforce Experience in data entry is preferred
A company is looking for an Associate II, Direct Access (Core Ops).
Key Responsibilities
Finalize provider onboarding steps using Salesforce and Zendesk within 2 business days of credentialing approval
Support providers in updating their account information and assist with seasonal tax preparation
Conduct reviews of contracted provider invoices and contribute to improving workflows
Required Qualifications
2+ years of customer service, provider relations, and/or administrative experience
1+ year experience with Zendesk and/or Salesforce
Experience in data entry is preferred