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Behavioral Health Program Trainer
A company is looking for a Program Trainer - Remote (Behavioral/Mental Health). Key Responsibilities Provide on-the-job and virtual training sessions for call center workflows Coordinate and conduct remedial training for call center staff who fail competency checks Analyze training status reports to ensure compliance with program personnel certifications and training requirements Required Qualifications Bachelor's degree in adult education, human resources training and development, or a similar program Minimum of 5 years experience in developing and implementing training programs for call center operations or behavioral/mental health Proficiency in electronic learning systems and Microsoft Office tools U.S. citizenship and fluency in English Ability to pass a Tier 2 Low Risk criminal history background check
A company is looking for a Program Trainer - Remote (Behavioral/Mental Health).
Key Responsibilities
Provide on-the-job and virtual training sessions for call center workflows
Coordinate and conduct remedial training for call center staff who fail competency checks
Analyze training status reports to ensure compliance with program personnel certifications and training requirements
Required Qualifications
Bachelor's degree in adult education, human resources training and development, or a similar program
Minimum of 5 years experience in developing and implementing training programs for call center operations or behavioral/mental health
Proficiency in electronic learning systems and Microsoft Office tools
U.S. citizenship and fluency in English
Ability to pass a Tier 2 Low Risk criminal history background check
